Important information you need to know
As much as we'd love to take on everything for you, unfortunately we just can't physically do it. These are some of the things you will need to do and verify for your own country.
We so NOT accept change of mind or buyers remorse refunds:
All sales are final on www.TASHCosmetics.com. We appreciate your understanding as we’re trying to bring high quality products to you while keeping them affordable. But we’ll gladly replace an item if it comes damaged in the package.(just contact us) We will need proof of the damaged item via pictures, etc. We do not offer change of mind refunds or exchanges. There is a 50% restocking fee.
We are NOT responsible for any Customs or TAXES.
Import duties and taxes are NOT included in the item price or shipping charges.
Please check with your own country's customs office to find out if there is any additional Import taxes that will need to be paid prior to purchasing from us.
Please ensure your shipping address is correct as we are not responsible for refused or undeliverable items and these will not be refunded or credited.
If on our end the package shows that it was delivered and you still don't have it, you will need to file a lost package claim with your local postal service. We will not do that for you. We will however send you any proof that you need to show it states delivered so that you can file your claim. If the packages does not show delivered yet and it is simply lost, we will file a claim for you on your behalf.
Additional applications required by your country to sell:
We do not apply for any any additional applications in order for you to sell your private labeled products in your country. That would need to be done by you prior to purchasing.
We do not accept returns, issue refunds or exchanges based on change of mind or buyers remorse. Under extenuating circumstances at our discretion on a case by case basis, should a refund or cancellation be accepted by our management team, a restocking fee of 50% will be applied. Please be sure of what you are ordering before placing an order. This is how we keep our pricing competitive with others.
Even though we do not anticipate it, things can happen and things can come up. Were cautious and realistic all at the same time. We do have business attorneys that handle all of our legal disclosures, legal contracts and any legal issues that may arise. All problems and resolutions would be addressed by our legal team-If needed.